Lease Return Center

 

WE’RE HERE FOR YOU

Help is available for Jaguar Financial Group customers who have been impacted by COVID-19

For immediate questions, please contact one of our sales managers:

Sales Managers

Vivian

vnaeish@hornburg.com | 310-409-6609

Sales Managers

Matt

mwale@hornburg.com | 310-920-9647

Sales Managers

Vlad

vpejcic@hornburg.com | 310-849-0989


What you should do:

  • Focus on the safety of you and your loved ones.
  • Update your contact information, especially your cell phone number and email address on your Chase Mobile® app or on chase.com.
  • Use the Chase Mobile® app or online at chase.com/autoservicing to securely make and confirm payments.

What you should know:

  • If you can continue making your vehicle loan or lease payments, you should do so.
  • If you need help with your current vehicle loan or lease payment, we are providing payment deferrals of up to 90 days for loans and leases. We are also offering an extension on leases for Jaguar Financial Group customers who are near the end of their term. Please contact us:
  • If you are in the military and have been activated to respond to a disaster, you may be eligible for additional benefits. Please call our military services hotline at 1-877-469-0110.
  • During this time, if you need to purchase a vehicle, we can help ease some concerns with the Jaguar Payment Deferment Program.† With this program, you may be eligible to defer your payments for up to 90 days when you purchase select vehicles and finance through Jaguar Financial Group.
  • We are offering 0% APR up to 72 months on all 2020 models.
† All applications subject to credit approval by Chase and programs may change at any time. Terms, conditions and vehicle restrictions apply. Not available for leases. The deferment period begins the date the contract is submitted to Jaguar Financial Group through your Jaguar retailer. Interest accrues during deferment. If you decide to defer payments you will pay interest over a longer period of time, and the overall cost of your loan may be higher. The deferment program may not be available in all states. See your retailer for complete details.


CONVENIENT WAYS TO MAKE YOUR PAYMENTS.


MAILING ADDRESSES

Loan Payments

Jaguar Financial Group
PO Box 78232
Phoenix, AZ 85062-8232

Lease Payments

Jaguar Financial Group
PO Box 78058
Phoenix, AZ 85062-8058

Overnight Payments

Jaguar Financial Group 
1820 E Sky Harbor Circle S
Suite 150
Phoenix, AZ 85034-4875
(Please call us for loan pay off quotes or lease end of term payments.)


LEASE END OPTIONS

Deciding what to do at the end of your lease can be daunting. Jaguar Santa Monica makes it easy for you to choose which option best suits your needs.

    • — Call Jaguar Financial directly at 877-370-3506

 

    — Call U.S Bank Directly at 866-250-3147

1. Lease, Finance or Purchase a new Jaguar:

This is the best perk of leasing! You have the option to trade your leased Jaguar for the latest technology and design Jaguar has to offer.
If you have your eye on a new Jaguar model, please contact your personal sales associate to set up a time for us show you the new models and features available to you at Jaguar Santa Monica.

We will help you transition from your current Jaguar to the new one of your choice!

2. Purchase your current Jaguar:

If you want to purchase the Jaguar you’ve grown to love, call us to learn more about your lease-end options and we’ll tell you how you can purchase your leased vehicle. You can also request a payoff quote.

Most lease agreements contain a purchase option that allows you to purchase your vehicle before or at the end of your term. Your agreement will explain the purchase price and terms. Many leases also require you to pay a purchase option fee disclosed on the lease.

3. Return Your Leased Jaguar

If you decide to return your current leased Jaguar at lease-end, contact one of our sales managers to discuss your options.

Here’s what you need to do on the day you return your vehicle:

    • — Remove all personal items from your vehicle.

 

    • — Place the owner’s manual in the glove box.

 

    • — Turn in both sets of keys to the vehicle.

 

    — Call us within one business day of turning in the vehicle.