Customer Testimonials
Great customer service and very knowledgeable staff. They make your purchase easy and care about you time.
In a world where it’s tough to get in contact with your auto service department, Jorge is a great help! Answered all our questions and keep us posted every step of the way. Highly recommend
Always very professional, and take very good care of me, and was very detailed with work that was done
Great service and flow up and support thank you look forward to future interactions . The delivery and follow up has been amazing
Kenny is an absolute pleasure to work with. I know that we will be coming back for many more cars from him!
Great service ! Mario is terrific and always ready for my service visits . Its a pleasure dealing with him
Professional service, courtesy, and sales. Would negotiate there again!
Mario Garcia. Mario Garcia. Mario Garcia. Mario Garcia. Mario Garcia. ... The charm of owning a Range Rover, better have a Service Representative, you implicitly trust ...
The dealership is clearly firstrate. I bought my Range Rover Evoque Convertible from a dealership that since moved quite a distance from my home, so i went to another dealership for service about 14 months ago. they were ok, but not great, and they actually screwed something up. so, i decided to try Jaguar Land Rover santa monica, and they were great--my new service rep Paul Hernandez, and the facility. i consider myself blessed to have found them!
Very respectful, efficient, and outstanding service over all. Blessed to have honest customer service that made the purchasing process pleasant. Thank you all!!!!
Outstanding service by Mario with a quick appointment, a loaner & vehicle returned promptly with no problems.
Amazing service. I would not go anywhere else.
I’ve taken my cars to Santa Monica for over a decade and I like that I see same familiar faces greeting me like family every time I drive in.
Bought an extended warranty from Anthony Ross. Great experience. Knowledgeable person. Nice person.
Professional, experienced, and reliable. overall excellent service and a clean work environment ready to serve you. Most work is done within a day or two depending on the work being done.
Great dealer. Fast response. Thanks!
Service was excellent with great customer service! Friendly, would definitely continue my future services here!
Jorge was fantastic. I loved working with him, he was complete professional explained everything to me clearly, and in detail, and I’m really greatful. He’s tops for me and thank you!!!.
We’ve had several Land Rovers and Jaguar’s over the years. The service at Santa Monica is always pleasant, straight forward and everyone who works there lovely. Thank you!
Land Rover Santa Monica, Service Advisor Jorge updated me as soon as my LR4 was ready.. knowledgeable & friendly
Great place and personal for the purchase and service . They will make it a smooth process . Thank you LRSM .
Excellent staff at Jaguar Land Rover Santa Monica. Armando is my helpful service advisor who is always efficient and friendly. Pleasure to service my vehicle here.
My 2023 brand new RR would not start 120 miles from home and Rebecca, the manager was a god-send. So grateful for her care and assistance, it was smooth and seamless because of her!
It's always a pleasure working with Mario and the rest of the staff. Everyone is very professional and are always great!
Amazing dealership I am so happy I was able to find the car I was looking for here.
Mario and Santa Monica service is great - Mario really goes over and beyond to make your service experience easy and seamless! The BEST!
I was very satisfied with the work done. The tech was courteous, and very professional. Also with a good communication skill.
Lets be honest car issues suck to deal with, but since I found Mario at the Land Rover service department, car issues are no longer an issue, Mario is always there when I need it, if its a service, brakes or another flat tire, a quick text message and he take care of it asap, I don't even live in the area, but willing to drive from Studio City because of Mario's reliability and honesty. If you need you Range Rover fix (lets be honest we all do) Check Land Rover santa Monica. and ask for Mario, Batman ...
Wonderful !! Always gets me in and takes care of what needs to be done effectively! Always !!!
They have the best customer service staff in the business and make sure the customer is informed. I’m very happy with their service!
I have no complaints. I went in and they did what they were supposed to do. Jaguar is kind of an orphan so I am glad to have a dealer nearby.
Not sure how they do it but the service process is incredibly efficient, something that is unique in this post covid world. Zero waiting around on the drop off or pick up. Everyone is very friendly.
best Jaguar service center
Very professional, courteous, prompt, a good communicator. A pleasant vibe. He took care of the car as it was his.
Prompt , very clean dealership , friendly and knowledgeable staff . Clear with what was promised and delivered without any glitches … Very good experience overall !
excellent service no time to say more please accept the minimum words thank you thank you thank you
Purchasing my first vehicle from Land Rover Santa Monica could not have been a more pleasant and easier experience!!! Mesfin, Dino, Anthony, and Cameron all truly made me feel so welcome and cared for, and I really felt as though they personalized this experience by addressing all my unique concerns and questions right away and perfectly. The entire process was super smooth and I could not be happier with my decision. I highly recommend the entire team!! 10/10
Jorge was wonderful. My only complaint is that I was told they'd replace the battery for my key and that was not done which means I have to find the time to go back. Other than that they did an amazing job cleaning my car as well, that was such a pleasant surprise.
Mario has always been extremely helpful, he keeps me up to date on my repairs and has been very helpful explaining repair details with me. An asset to your team.
Best car buying experience I’ve ever had. Recently purchased a 23 Defender 110 from Max at SM LR and couldn’t speak more highly of the overall ease and professionalism of the process. I’d been shopping around multiple dealers trying to find the right 23 or order a 24, and no other dealers would give me a straight answer, instead they all tried up selling me on a spec I didn’t want. Max and his team not only gave me the honest run down on how difficult and long it takes to order a Defender but had just received almost the ...
My Rep, Armando and the Shop Foreman Rafi always work to take care of my car!
Kenny was beyond helpful and made this process as smooth as possible. Very very happy with my experience.
Excellent experience, the process was very smooth, the people were very kind and making sure I received what i needed and requested.
Your customer service man, Paul is the best in the business!
This was a complimentary service. No hassles. I appreciate the service and will recommend the company to my friends who also have jaguars. Thank e
MAX IS A GREAT PERSON! I WOULD RECOMMEND MY FRIENDS FOR THEIR LAND ROVER NEEDS
I highly recommend purchasing your vehicle at Land Rover Santa Monica. Kris Kazandjian, the General Manager was very professional along with his entire team, Dino, Bill and Tony who provided excellent customer service. We absolutely love our new vehicle. Thank you.
I recently had the pleasure of working with Kenneth Kibanga and Erik and I must say that my experience was exceptional. From the moment I walked into the dealership Kenny made me feel welcomed and valued as a customer. One of the first things that stood out to me about Kenneth was his extensive knowledge and expertise about Range Rover. I had done some research prior to visiting the dealership, but Kenny was able to provide me with even more detailed information about the trucks I was interested in. He patiently answered all of my questions and took the time ...
Great customer service. They made sure I had what I needed throughout the purchase of the vehicle.
Kenneth and Dino are the BEST!!! Excellent customer service they provided smooth car buying process.
Very easy, quick, courteous and fun experience. This positive experience at Jaguar Land Rover Santa Monica made purchasing my new car not only smooth but also enjoyable, and I would definitely recommend them to others. The sales team was knowledgeable about the car's features, and they took the time to explain everything clearly, making sure I was comfortable before driving off the lot. Truly an exceptional experience!
Jorge was great. He was in touch about the issues with my car and resolved them quickly.
I always feel my car is in excellent hands when I drop it off, and I really appreciate Mario's direct and candid approach. Thank you!
Everyone was kind and thorough. I found Derek to be thoughtful and clear. He went the extra yard to help me understand the car and the deal. 5 STARS!!!!
Very professional staff members specially thanks to grikor for been so helpful highly recommended dealer
Sergik was polite, professional, and efficient. I asked him to get everything ready so we can be in and out of the dealership and he exactly did that. Thank you for the professional service!
Very Kind And Helpful Staff , Very Easy Interaction With alot Of Information, One of the best Dealerships
John always returned my phone calls right away and explained the problem with my car in full detail. I always feel I can rely on John!
Very one is nice and courteous. Greet and acknowledge customers as soon as you enter the facility. Great customer service
Super fast. Super satisfied. Got my dream Jaguar and the experience was equally as nice.
Paul is a great service agent and the work here is always done on time and with efficiency. Won't take my Land Rover anywhere else.
Alfonso Castro was extremely helpful and accommodating. All the staff was friendly and helpful. Dropped my car off without appointment and they took my car right away. Provided me with a Velar for a few days and had my vehicle serviced and ready to go when promised. Very happy AAA+++
Kenny was extremely helpful and efficient, we were in and out of the dealership in under an hour. Amazing!!
I had a great experience. Great customer service. Quick and very helpful. I would recommend them to anyone.
The sales and finance staff Santa Monica Land Rover sere excellent. All questions and concerns were handled professionally. From start to finish the car delivery were all seamless. Great cars great experience!
We wanted to take a moment to express my heartfelt gratitude for the exceptional customer service I received from you during my recent interaction with Land Rover. Your dedication and attentiveness truly made a significant difference in our overall experience.
Vivian Naeish was the BEST I have ever seen. Great leadership and Derek Fox was very helpful and knowledgeable.
Great experience, very helpful staff, easy to work with and knowledgeable. Dino and bill, were a pleasure to work with
Experience was great. Management team and support was exceptional. Loved the team and the service.
Excellent service and good communication I will recommend this dealer to family and friends thank you so much
This service center for landrover Jaguar is the best hands down! John Bevardos is my service advisor ~ he knows what he’s doing, my car has been taken care of so well when it’s at the dealership and the return time is so fast~it’s back to me in a couple of days It’s always a perfect job. So John, thank you for everything you do for me.! There is nothing that john can’t fix~ He is super talented! Also Ty & sunshine are awesome too! Please keep up the good work. I will always use ...
Mario Garcia is always been an excelent service Service & Accounting Office Location: 3300 Olympic Blvd, Santa Monica, CA 90404 Sales Location: 3020 Santa Monica Blvd, Santa Monica, CA 90404
Mesfin is very polite and responsive to any need we had. I find him to be a very good salesman as he isn't pushy and is knowledgeable. it was a very good experience.
I'm always treated well by everyone at the dealership. They really appreciate their customers.
The best Land Rover dealership, great customer service. They helped me get the car I was looking for and the general manager is awesome. She works with you and is amazing at making sure her customers get what they want and walk out happy.
Excellent service and an amazing advisor. So helpful, and always takes care of me. Highly recommended
Max & Dino were super helpful and very professional. It was good to have such a smooth experience for such an important purchase.
Fantastic 15 times from start to finish starting with Mario and staff members along the way
great experience, start to finish... dino, ali, tony... the whole crew made the the experience smooth and easy.
PAUL HERNANDEZ DID AN EXCELLENT JOB. THERE WAS A MECHANICAL PROBLEM THAT AROSE AS A RESULT OF THE SERVICE THROUGH NO FAULT OF PAUL, AND PAUL HAD IT FIXED AT NO CHARGE TO ME.
Mario is an exceptional guy and took very good care of me. If only everyone could have his courteous and thoughtful approach.
Very honest and professional dealership. The entire process was smooth and to the point. I would highly recommend
Dino, Bill, & the team were excellent. They assisted my husband & I very swiftly— they were helpful throughout the entire process.
Dino, Bill, & the entire staff did a terrific job assisting my wife & I. They were prompt, professional, & very courteous!
great service , easy in and out , nice ride to the enterprise rent a car complimentary car
They took my car immediately with a loaner car ready. Everyone is professional and dealership beautiful.
My experience with the service department at Jaguar Land Rover Santa Monica has always be superb. Mario is always there to help me find the best service options for my car, advise me on what would be best for me at the time, and makes sure to call me with all details before going ahead with any repair work. I am currently living a couple of hours away, but make it a point to bring my car here when it needs servicing. Thanks so much!
Excellent service from the team in Santa Monica. I am so happy with my purchase thanks so much!
John went above and beyond to provide us great customer service. I would recommend John to anyone that needs service.
Vivian and Kenneth were both fantastic. This is my 3rd rover that Ive purchased from them both.
I have had very good service when ever I’m there. All the employees and service people are friendly and helpful. Especially my service person, Jorge Rojas.
John Bevardos provided us with excellent service. He went above and beyond the call of duty. I would refer anyone that has a problem with their vehicle to see John..