I've bought an easy 15 cars (new and used) in my life. Today, I bought a vehicle from Gary. Easy. No, "oh, we forgot about this fee" bullshit. In and out at the agreed on price within an hour. Recommend.
My experience at this dealership was nothing short of amazing. Vivian is the absolute best--fun, smart, quick and straightforward. The whole process was so streamlined, many steps were able to be done over the phone and online and I only spent about an hour at the dealership (when it usually feels like 4-5)! When I arrived at the lot they had put a bow on my car, everything felt really special and like they actually cared. Not to mention, I'm in love with my new car. Can't recommend Vivian and the whole team here enough!!
Rarely do you meet someone in the auto business as professional, caring & smart as Vivian. We came in with a very clear direction on what we want and for how much. But that wasn't enough for Vivian, she wanted us to enjoy the experience! And thanks to her, we did!!! She went above and beyond to ensure we were smiling the entire time. I am so grateful to Vivian for taking what usually is a stressful purchase & turning it into a real pleasure for myself and my better half. I would recommend working with Vivian 100x over. ...
Kenny and Vivian were both so helpful and accommodating. I leased a car on my own for the first time and they both made the experience so smooth. I got such an amazing deal that was way less than any of the nearby Land Rover dealerships! I will definitely work with them on any future Land Rover purchases.
This is my first Yelp Review. I was recently in the market for a new/used Range Rover for my wife. We are familiar with these cars as we have owned several. After monitoring the dealerships in my area (I live in Newport Beach,) I found the prices to be more competitive in Los Angeles. After an unfortunate experience at a "sister" dealership, I had the opportunity to deal with Gary Warners in the Sales Department at Hornberg Santa Monica Land Rover. Though initially he didn't have the car I was looking for, he was responsive and professional. Within ...
5 stars for the amazing customer service my husband and I received from Gary in the sales department at the Land Rover Santa Monica dealership, as well as the rest of the team there. I now own my dream car! Not only is the car incredible to drive but the price was way below other dealerships in the O.C. and LA area. I would definitely recommend Gary and this dealership to anyone in the market for a new or slightly used car.
This is regarding the service department. Maria Garcia is a total professional, and an asset to the company.
What an awesome experience. In an LA market over saturated with German cars my emotional attachment to the Jaguar brand started with my XF. I'm on my second Jag which I love so much I'm already planning on purchasing the car at lease end. The XE dynamic is not only a better handling car on the road than it's competitors but the technology is unmatched, elegant (forget the plethora of confusing buttons ) simple and ergonomic. Special thank you to Vivian Naeish the sales manager and Aleks Stanisic. The buying process was smooth and effortless. Aleks is a ...